
Standards, Quality and Insurance.
Seniors and concerned loved one’s are naturally concerned about having people in their home. We understand the reluctance to making a decision that might feel like a loss of independence. We also understand your concerns about safety and a personality fit. We take every precaution to make a great match with personality, skills, and schedule. Our highest priority is to coordinate caregivers who offer an experience that overcomes that reluctance and quickly enhances each client’s feelings of trust and confidence.
We perform:
- detailed interviews
- reference checks
- background checks
- personality assessments
- police background clearances
Only the most qualified and most trustworthy caregivers make it through our rigorous screening and assessment process. Best of all, we have a great track record of retaining good employees over the long-term and we are likely to have a long history of experience with the caregivers who are assigned to you.
As an added level of assurance concerning our commitment to you, we retain the following insurance coverages for your protection as well as the protection of our employees
- Workers Compensation Insurance in the event that an employee is injured in your home
- Commercial General Liability Insurance (CGL)
- Property Insurance including fire, water & theft
- Errors & Omissions insurance
- Medical Malpractice Insurance
- Non-Owned Automobiles in the event a caregiver is required to drive
- Employee Dishonesty and Third-Party Dishonesty Coverage (Bonding)
- Abuse Coverage
Employer Obligations
We also take all responsibility for every aspect of employee tax withholding and remittances, payroll liabilities, Canada Pension Plan Insurance, Employment Insurance, Employer’s Heath Tax premiums, T4 and payroll processing and all employers obligations for vacation pay, public holiday pay and Employment Standards. We make the process of receiving home care simple and trouble free.


