Our Story

At In-Home Assisted Living Inc., we believe compassionate care begins with understanding. As a proudly Canadian home care and hospital staffing company, our mission is to make a meaningful difference in the lives of people facing health challenges—whether from illness, injury, disability, or the natural process of aging.


Every person we support is unique. That’s why we take great care in matching each client with the right caregiver—someone whose skills, schedule, and personality align perfectly to bring comfort, safety, and peace of mind. Our goal is simple: to improve quality of life, one caring connection at a time.


We also understand that long-term illness and ongoing care can be stressful and, at times, overwhelming for families. There’s so much to manage, and it can be hard to balance the practical responsibilities of caregiving with the emotional act of caring.

At In-Home Assisted Living, we help with both. Caregiving is the professional service we provide—skilled, timely, and reliable support to meet daily needs. Caring, however, comes from the heart. It’s the love that binds families together. By taking on the caregiving tasks, our team gives you the time and space to focus on what matters most—being present, offering comfort, and sharing moments of connection with your loved one.


Because when we care together, healing and hope are possible.



Our History

 

In 2013, after three decades of leading organizations that served corporations, governments, hospitals, and healthcare facilities, Steve Jones chose to dedicate his experience to something closer to his heart—helping families navigate the challenges that come with disability, illness, and aging.


Joined by his lifelong friend and business partner, Jeff Durish, the two shared a simple but powerful vision: to make a meaningful difference in people’s lives through care that feels personal, professional, and deeply human. Together, they founded In-Home Assisted Living Inc.


What began as a heartfelt mission quickly grew into a trusted, respected network. By joining a franchise system and collaborating with other like-minded owners, In-Home Assisted Living expanded to support not only families, but also hospitals, long-term care facilities, insurance companies, and healthcare organizations. Their focus on quality recruitment, caregiver support, and compassionate service has helped the company become an employer of choice for hundreds of dedicated caregivers and nurses.


Today, In-Home Assisted Living stands as a pillar of trust for countless families. From hospital bedside assistance to personalized in-home care, clients know they can depend on a team that treats every individual with dignity, empathy, and respect.


For Steve Jones, this work is deeply personal. Having cared for his own family members facing complex medical challenges, he understands the emotional and physical toll caregiving can take—and the comfort that compassionate help can bring. His ongoing dedication to improving the lives of others is felt in every corner of the organization.



Proudly serving communities across the Greater Toronto Area—including Toronto, Etobicoke, East York, North York, Scarborough, Mississauga, Brampton, Richmond Hill, Cobourg, and Belleville—Steve continues to lead with heart, ensuring that every family supported by In-Home Assisted Living receives the care, respect, and understanding they deserve.


Caregiver Checklist